Frequently Asked Questions
1. How do I book a home maintenance service?
Select your desired service on our main page or booking dashboard, choose your preferred time slot, provide your details, and submit!
2. What payment methods are accepted?
We accept Cash on Delivery (COD), GCash, and Bank Transfers upon service completion.
3. Can I cancel or reschedule my booking?
Yes, you can cancel or reschedule up to 2 hours before the scheduled appointment through your customer dashboard.
Terms & Conditions
Last updated: September 06, 2026
1. Service Agreement
By scheduling a service with MTech Express, you agree to allow our certified technicians access to the designated property at the scheduled time.
2. Warranty & Service Guarantee
All air conditioning and major home repairs come with a standard 7-day service warranty covering workmanship issues related to the original job.
3. Pricing & Extra Fees
Standard rates cover basic service scope. Any additional parts or extended labor requirements will be quoted before work begins.
Privacy Policy
Last updated: September 06, 2026
1. Data Collection
We collect personal information such as your name, contact phone number, email, and service address solely to perform booked services.
2. Use of Information
Your details are strictly used to coordinate dispatch, send booking updates, and provide invoice records. We never sell your personal data to third parties.
3. Account Security
All user passwords and session tokens are encrypted using industry-standard hashing protocols in our secure system.
